And(roid) another one bites the dust

I don’t have good experience with Android devices, not that I’ve ever actually bought one. My first device was a Google Nexus I won in a prize draw which was just a flaky piece of junk, even when they eventually sent me a new one after returning the original, with its faulty display, four times.

Luckily enough, I won an Amazon Kindle Fire in the University’s Digital Footprint launch competition, which was handy – my reading list consists mostly of papers and articles that I manage with Mendeley. I can send pdfs automatically using the brilliant Kinsync service, straight to my Kindle.

This morning, alas, my Kindle Fire woke up dead. No response, even to the 40-second reset. I eventually found myself talking to Amazon support, who, because the device is still in warranty, have next-day shipped me a new replacement on the promise (and credit card collateral) that I send them back the dud. They’re even paying the return postage. More than this I can’t ask: it’s certainly better than the “all our customers are morons” experience I had with Google.

So far, my experience with Android equipment has been worth every penny I’ve spent.

One Reply to “And(roid) another one bites the dust”

  1. July 2015, and the Android is still a flaky piece of junk. It crashes way too often to avoid abuse. I’ve withdrawn it from service and bought an iPad instead. It is a much better choice for a tablet: it works.

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